Refund & Return Policy for HairBuddy
At HairBuddy, we value customer satisfaction. However, due to the nature of our products, we have specific guidelines for returns:
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1. Return Window:
— We accept returns within 14 days from the date of delivery.

2. Eligibility for Return:
— The product must be unused and the protective packaging (such as the thin plastic wrap) must remain completely intact.
— Returns for products with opened or tampered packaging will not be accepted due to hygiene reasons.

3. Return Shipping Costs:
— Customers are responsible for the cost of return shipping.
— Shipping fees for the original purchase are non-refundable.

4. Refund Process:
— Once we receive and inspect the returned item, we will process your refund within 7 business days.
— Refunds will be issued to the original payment method.
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5. How to Initiate a Return:
— Contact our customer support team at ( support@hair-buddy.com)
— Include your order number and reason for the return.
— We will provide you with instructions on how to ship the product back to our warehouse